Shipping Policy

  • Processing Time

> Orders are processed within 3-5 Business Days after payment confirmation.

> Orders placed on weekends or holidays will begin processing on the next business day.

  • Confirmation Tracking & Delivery

> Once your order ships, you will receive a confirmation email with a tracking number.

> We are not responsible for lost, stolen or delayed packages due to carrier issues. Please contact the shipping carrier directly for assistance.

  • Returns & Exchanges

> Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Shipping Restrictions

> We currently do not ship to P.O Boxes, APO/FPO addresses, or certain restricted regions.

  • For any shipping-related questions, please contact us at Shop@AutumnFoxx.com

  • USPS (United States Postal Service)

> USPS GROUND 2-5 Business Days

> PRIORITY MAIL 1-3 Business Days

> Priority Mail Express-Next Day to 2-day delivery-Delivery by 6pm with a money back guarantee

  • UPS (United Parcel Service):

> UPS Ground 1-5 Business Days

> UPS Select: Delivery by the end of 3rd business day

> UPS 2 Day Air: Delivery by end of 2nd business day

> UPS Next Day Air: Ensures Next Business day delivery

> Autumn Foxx offers free U.S. economy shipping on orders totaling $300 and up. 

> Free U.S. economy shipping excludes: Alaska, Hawaii, Puerto Rico and territories of the United States – Guam, American Samoa, U.S. Virgin Island

 

  • ECONOMY TRANSIT TIMES

> Transit times are estimated based on outbound shipping schedules as provided by the carrier. Delivery dates are not guaranteed and are only provided as a guideline.

> Northeast: 2-7 business days
> Midwest: 6-9 business days
> South: 6-9 business days
> West: 6-9 business days

> Alaska, Hawaii, Puerto Rico and territories of the United States – Guam, American Samoa, U.S. Virgin Islands: 14-21 business days

  • ORDER AND SHIPPING CONFIRMATION EMAILS

> You will receive an order confirmation email after placing your order to the email address provided. Please allow 1 week for order processing - this does not include transit time.

> Once your order has shipped, you will receive a shipping confirmation email that will include your tracking number and an estimated delivery date.

> The exact available shipping options for your country will be presented during checkout. Once your order has shipped, we estimate you will receive your package within 5-15 business days based on location. Please note we do not ship on weekends or US holidays. 

> For more information on international shipping, please check out our FAQ page.